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FREQUENTLY ASKED QUESTIONS
Tell Me About Shipping
Good news! Included in the cost of your order is the shipping charge based on the weight and size of the product. When you check out the only additional charge is Florida’s 6% sales tax.
When Can I Expect Receipt of My Order?
Shipping time from order placement through production time to your doorstep will be 7 – 10 business days.
*Business days are Monday – Friday.
*Orders placed after 1:00 p.m. EST will go into production the next business day.
*Allow an additional day for shipping and production time if your order falls on one of these holidays: New Year’s Day, Good Friday, Memorial Day, 4th of July, Thanksgiving Day, Christmas Day.
Can I Ship Outside the United States?
Arrangements can be made by contacting Maryann directly via the email listed at the bottom of the page. Additional shipping time and cost may apply.
What Is Your Return Policy?
We will provide a no-charge replacement for any quality issues or damaged products. We ask you to contact us within 5 business days of receipt of your order if either of these situations applies. We request the item be returned to us for quality control purposes. A replacement will not be provided based on customer preference.
Questions or concerns please contact Maryann directly via the email listed at the bottom of the page.
Can I Cancel or Return My Order?
Unless your order has already gone into production, you may cancel. In either case, contact us to make arrangements via the listed email at the end of the page. There will be a 15% restocking fee for any order canceled or exchanged.
Will My Personal Information Be Safe?
Absolutely. Your payment is through a third-party provider and not stored on this site. When you provide personal information it is only to handle your order and for us to communicate with you about said order or regarding future newsletters/promotions. It will never be given to anyone not specifically involved in those endeavors.
How to Keep Up with your New Work
Sharing new photos is fun! Taking photos is my passion and I do shoots often. You can follow me on social media where you can see new content. I will add new work to this website regularly.
If I Want to Share Thoughts with Maryann What is the Best Method?
Communication is essential and critical in any business. Listening to guests and customers will always be a priority. Feel free to contact Maryann with suggestions, ideas, feedback, kudos.
Contact: maryannthompsonhuddleston@gmail.com